Apple Bayshore

This store is a pretty large store. I took the scenic route here along the lake and prefer that to the freeway. My daughter made an appointment online. We got in to the store and checked in and...

Always wonderful customer service! Very attentive staff. I appreciate that they explain the steps they are going through to work on my phone (it was a fail. 3rd visit. They are all baffled!). But...

I dreaded going to the Apple Store. In the past, whether it be in Mayfair, Louisville, Cincinnati, Salt Lake City, or Seattle, the waits were inordinate, the service haughty, and the time spent...

The staff is nice, but talk with one and other too much and you have to actively try to get their attention.

UPDATE:. So to add insult to injury, the phone just needed a SIM card reset. Such liars. Just trying to squeeze us for another $400. Apparently the iPhones aren't waterproof or water resistant per...