Do NOT buy AO Smith water boiler, the AO Smith customer service is so bad, as bad as their products. The water boiler can NOT last for 3 years.
Ao Smith Corporation World Headquarters
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Located in Milwaukee, Wisconsin, the A. O. Smith Corporation World Headquarters houses the Lloyd R. Smith Corporate Technology Center (CTC). This cutting-edge facility spans 42,700 square feet and focuses on pioneering energy-efficient products and processes. Positioned adjacent to the world headquarters, the CTC stands as a beacon of innovation within the corporation, where dedicated teams of engineers collaborate to conceive, experiment, and perfect essential technologies that will shape A. O. Smith's products worldwide.
As a global innovation hub, the CTC plays a pivotal role in A. O. Smith's commitment to staying at the forefront of technological advancements. By serving as the central research and development lab, this facility embodies the corporation's dedication to driving progress and sustainability in the realm of energy efficiency. With its strategic location and state-of-the-art infrastructure, the A. O. Smith Corporation World Headquarters stands as a testament to the company's unwavering pursuit of excellence and innovation in the industry.
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Reviews

I came here to see what people think of this water heater company, and surprised (but not unexpected) others have already given this company 1 star. M We got their water heater from Lowes about 4...
This company is so bad that 1 star is overrating it. They do not stand behind warranty by actually charging for parts that they refer to as a core charge. Trying to contact the company directly...

I am disgusted to have to write this review on a company such as AO Smith. I find it necessary because their quality of water heaters has gone way down. The company is resting on their laurels...
We had our water heater tank replaced 2.5 years ago (the brand was AO Smith) and it just busted 2 days ago and after being on hold for over an hour, we're told they're not going to replace it even...