The pressure relief valve on our gas water heater started leaking continuously after three years. The part was still under warranty, but we had to pay shipping to get it: $11 for standard mail...
Ao Smith
(57)
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Ao Smith is a manufacturing company based in Milwaukee, WI, specializing in the production of water heating equipment and related products.
With a focus on innovation and quality, Ao Smith serves both residential and commercial markets with a range of reliable and efficient water heating solutions.
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Reviews
Absolutely horrible product and customer service! We are now 7 days without hot water! We purchased a 'new' hot water heater, had it installed-it worked approximately 12 hours (had one hot shower)...
Don't even think of buying a hot water heater from AO Smith. Mine failed a little over a year after installation and the company refuses to pay the cost of labor to replace it. They make lousy...
Ao Smith is worst manufacturers I have ever seen ! When I bought the hot water tank showed 10 years warranty but they will do everything don't want covered ! The customer service very rude!...
Run and do not buy from them!!! Bought a brand new hot water/heater that never worked from day one. I spend hours on the phone with them to just get even more frustrated since they do not care not...