After years and years of difficulties and no help from anyone with Optimum, I had started to lose hope. Finally, I got in touch with technical support who was able to schedule me an appointment...
Optimum
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At Optimum, our product philosophy begins because customers today want faster speeds, reliable services and innovative products that make their lives simpler. Bit by bit, we're making big changes. We're making changes to ensure that we are delivering the very best service and experience to our customers and keeping them at the center of everything that we do. This means more speed and reliability through our fiber network and mobile service, 24/7 customer support online and over the phone, the opening of more retail stores across the country, and so much more. We'll also be rebranding Suddenlink to Optimum this year to deliver services under one unified brand, with one look and one promise to all of our customers. We're building a new 100% fiber network to connect our customers with the fastest possible speeds, and bringing it to over 6.5 million homes across our footprint by the end of 2025. Visit our website to learn more about all of our innovative and momumental changes to disrupt the internet, mobile and software provider industries.
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Reviews
Horrible! They have canceled my install three times already, always because I supposedly have a balance. When I call, they agree that I don't have a balance! No one seems to be able to fix the...
My bill has increased 2 times in the last 3 months. Also started charging me a rental fee on previously discounted box. You never know from month to month what your next bill will be. I f-ing...
I wish I could give a zero rating. There was over $700 taken from my bank acct. I called and only $277 was returned. My acct is only supposed to be $127.89 a month. My bill for March is showing...
i AM FORCED to prive a 1 start rating. Optimum is not good for that. I want a HUMAN to speak with BEFORE I provie PRIVATE information!!!!





