Optimum

If I have to pay my bill, I like doing it here. Easy to get to, reps inside are friendly and helpful, very good popcorn in the lobby and they are not pushy sales reps.

Gift card promo was a bait and switch! I paid all three months on time and was now told that the 100$ gift card isn't showing in my account notes. They had no clue how to honor the promo gift...

This is just a new name for Suddenlink. Same problems. Service goes out all the time. No local office. Can't speak to a real person when you call customer service. Quality goes down and prices go up.

My Suddenlink services (Internet, Cable & Phone) continuously go down! Lately, it seems like they're offline more than they're online. Every time you call Suddenlink you get their "automated"...

Spent 39 minutes on hold then 15 minutes waiting for a "technician" to unlock my email that was shut down for spamming. I knew I couldn't send emails but they didn't bother telling me why. I was...