I'd like to give a shout out to the great staff at Kay Jewelers in MacArthur mall! This was a beautiful gift but my wrists are kinda skinny and although the receipt wasn't available at the time...

Kay Jewelers has terrible customer service. Don't go there and don't support any Kay Jewelers. Judging from their reviews. They should just go out of business.

I work nearby and my ring was in need of routine maintenance. I dropped by on my lunch break. I was the first customer in the store, I was patient as the newer employee had difficulty finding me...

This is the only Kays I will take my ring to. Both lynnhaven and Pembroke mall is a nightmare. I came in and immediately told Crystal what happened to my ring and she was so helpful and listened...

If there was a way to give this place ZERO stars I would. I came in with my fiancé to order a wedding band one month ago. We were helped by a new associate. We ended up falling in love with a two...