Optimum-Conroe

Suddenlink Communications was extremely difficult with technical support! The automated system was a terror, excessively long wait times, no resolution, etc. Heck, it took 5months for Suddenlink...

Unreliable service. Hours on the phone pleading for assistance. Told to obtain a new modem. Issue not resolved. Call from Optimum outside issue yet for unknown reason that had not been...

Horrible customer service! Extremely hard to cancel service. I have been on the phone 20 minutes with this person. She keeps putting me on hold and then keeps coming back with lower offers trying...

If I could give zero stars, I would. We went to the Optimum store to return our equipment, and the employee who helped us was incredibly hostile and unfriendly. Instead of a simple,...

This company refused to reimburse us for an extra account that they set up with 2 additional lines. you can never talk to a supervisor and when you do get one they lie to you. Crystal at the...