After filing a request for my Internet I got a call about 30 minutes later from the sweetest lady ever , Mirna. She took the time to help me out and to get me the best internet coverage possible...
Optimum
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I tried to cancel my service over the phone in July and did so painstakingly taking 45 minutes. I just received a bill from them for August and tried to chat with Optimum online to work it out....
Do not use them for anything. They wrongly terminated our internet and then tried to increase our monthly rate AND charge us to turn it back on. Not a single associate apologized. I was...

Staff in this place are helpful and friendly, but they're super limited with what they can do. Making an appointment to see them is highly recommended. I returned all their equipment the second...
They are unspeakably rude. They nickel and dime you to death. The cable is often choppy. They add fees upon fees.. they don't live up to their promises. A lot of their reps don't even speak...