Optimum

Optimum is the cable TV provider in my area. The service goes out intermittent and now they refuse to credit the account for outages unless it's over 24 hours. We'll if it's out 6 hours and then 4...

Horrible customer service! Extremely hard to cancel service. I have been on the phone 20 minutes with this person. She keeps putting me on hold and then keeps coming back with lower offers trying...

If I could give zero stars, I would. We went to the Optimum store to return our equipment, and the employee who helped us was incredibly hostile and unfriendly. Instead of a simple,...

This company refused to reimburse us for an extra account that they set up with 2 additional lines. you can never talk to a supervisor and when you do get one they lie to you. Crystal at the...

0 stars Avoid Optimum if able to! We were canceling service due to moving in September. They cancelled our internet one night weeks before our requested date...we were told there would be a credit...