Kendrick A.
8/31/2018
Suddenlink Communications was extremely difficult with technical support! The automated system was a terror, excessively long wait times, no resolution, etc. Heck, it took 5months for Suddenlink...
Optimum
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903 N Loop 336 W
Conroe, TX 77301
At Optimum Conroe, TX, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on America’s largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimum’s products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at Conroe, TX.
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Reviews
1.0216 reviewsCindy H.
10/8/2025
Unreliable service. Hours on the phone pleading for assistance. Told to obtain a new modem. Issue not resolved. Call from Optimum outside issue yet for unknown reason that had not been...
Gigi R.
8/12/2025
Horrible customer service! Extremely hard to cancel service. I have been on the phone 20 minutes with this person. She keeps putting me on hold and then keeps coming back with lower offers trying...
Jorge H.
3/19/2025
If I could give zero stars, I would. We went to the Optimum store to return our equipment, and the employee who helped us was incredibly hostile and unfriendly. Instead of a simple,...
Kim G.
5/28/2025
This company refused to reimburse us for an extra account that they set up with 2 additional lines. you can never talk to a supervisor and when you do get one they lie to you. Crystal at the...
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