It was fine when I was using the service but I called to terminate my service ahead of time when my lease was up. Not only did they not terminate it when I requested but I opened a case to look...

Do not I repeat do not go with this company no matter how sweet they make the deal seem they are evil and only in it for themselves

After giving timely notice for moving and disconnecting power per our contract, the power is still on and we're getting billed for someone else's power usage. I have spoken to a supervisor and he...

Try to avoid them if you can. We had been transferred from Shell energy. Then got overcharged since then. They started to charge me disconnect notice fee since June, even my contract will expire...

Wow. As a potential new customer I am absolutely blown away by the lack of customer service. I could elaborate, but take my word for it. They stink...