Direct Energy

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901 Louisiana St
Houston, TX 77002
NRG Energy is a wholesale power generation company engaged in the ownership and operation of power generation facilities and the sale of energy, capacity and related products in the United States and worldwide. The company seeks to maximize operating income through the procurement and management of fuel supplies and maintenance services into spot, intermediate and long-term markets. Operations include competitive energy production and cogeneration facilities, power marketing, district heating and cooling production, thermal energy production and resource recovery facilities. NRG has a worldwide portfolio of projects primarily in North America but also in Europe, Australia and Latin America. Its projects use an array of fuel sources, including fossil fuels, such as natural gas, oil and coal; green power renewable fuels, such as biomass, landfill gas, hydro and geo-thermal energy; and refuse-derived fuels. NRG Energy is headquartered in Princeton, N.J.

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1.5142 reviews
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Dee Dee H.
3/21/2018

I am loving Direct Energy so far. I switched from Green Mountain. My bills are much lower and making online payments couldn't be easier. You may think that all energy providers are the same,...

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Crissy H.
1/5/2025

For your sanity, do not establish service with Direct Energy if you don't have to. Like myself and the others, we have warned you. The amount of complaints is out of this world, my goodness. For...

Nathan A.
8/18/2025

If you go to choose energy for your right to choose your energy company stay clear of Direct Energy. From day one I had issues with the customer service and their website. I could not make...

Dana P.
1/28/2025

Direct energy is the worst company I have ever experienced!!! Their customer service includes long wait times, rude reps, people who are hard to understand and it is hard for them to understand...

Kassandra O.
4/14/2025

Direct Energy is a liar!!!! They do not honor what they say to their customers. On 4/4/25, two sales representatives visited my home and convinced me to switch my electric plan to Direct Energy....

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