Capital One Bank

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(19)

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8989 Preston Rd
Frisco, TX 75034
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.
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Reviews

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2.019 reviews
Photo of Jeanette D.
Jeanette D.
11/1/2025

This is one of the only Capital One banks in the area. This bank is always busy during lunch with long lines and there's never many tellers there to service the customers. I wish this bank would...

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Mick N.
1/31/2023

I dont know why the reviews are so terrible here but when I went in yesterday, every person that worked there was so sweet and I thought the customer service was great! The lady that helped me was...

Tracy C.
2/2/2024

This bank and customer service is awful. Do not do business with this bank! They close accounted without notice and then can really explain the matter to you when you try to address your concerns!

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Mcgarvy F.
12/31/2022

I went in there 12/31/22 around 1040 Am and I just got trashed by this African American woman, she looks around 50 yrs old 5'7" with glasses. The funny thing I greeted her said good morning and I...

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Damon C.
4/4/2022

This location always has problems with ATMs for some reason. Can't add check deposits can't add cash can't do anything. Never available to talk closed all locations in areas app is incorrect for...

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