Gabriel W.
11/21/2023
I don't frequent in person banking centers, but this is the one I visit most often. I always get greeted very nicely at the entrance and helped pretty promptly when I visit. I was looking to learn...
Bank of America Mortgage
Permanently closed
(14)
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2015 Coit Rd
Plano, TX 75075
Bank of America Mortgage in Plano, TX, offers a variety of mortgage products including home loans, refinancing options, and home equity lines of credit. Their services are designed to assist both first-time homebuyers and seasoned homeowners in navigating the mortgage process with tools such as mortgage calculators and cost estimators.
With competitive mortgage rates and a digital mortgage experience, Bank of America aims to simplify the home financing journey. Customers can access resources to estimate costs and manage their loans online, ensuring a streamlined approach to securing home financing.
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Reviews
2.514 reviews
Kiki C.
6/14/2024
Kelly is apparently the manager at this location. Her attitude is horrid. Absolutely slim on communication, turned irritated when I was confused, didn't explain much & got very defensive when I...
B B.
6/14/2024
If you have a woman named Kelly help you ... just reschedule. Trust me, she's a waste of time. No communication skills No resolution skills No basic manners Defensive when you ask a question...
Ro L.
10/30/2017
I've been banking at this location for 17+ years. Customer service has always been consistent which is great, but they got rid of the drive thru teller assistance and only have two drive up ATM's...
Sunny B.
9/2/2016
Long wait always and poor service Concierge lady is always very rude . This is the situation every day - something needs to be done with this branch Only exception is Zack who tries hard
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