Apple Knox Street

Super well run operation, even for an Apple Store. Apple sets the bar pretty high when it comes to customer service and experience. I ordered a few laptops and within an hour I was in the store...

Yes this is a busy spot . Once you walk in you are greeted by an Apple staff member. They ask you what you're in for and how may they help. I let them know I had an appointment with the Genius...

I was ignored when I walked into the store looking to upgrade my phone, and when I finally asked an employee for help he ignored me and helped a family that walked it after me. I know it's been a...

This is the closest Apple store to me, so unfortunately I've had to come here for myriad reasons. As others have said, customer service is wanting. Most of the time I've come here I"m not...

My apple phone service was unavailable due to a password glitch. I went to the store on Knox Street for help. I told the person I am 81 years old and needed to call my wife who is recovering...