Apple Southlake Town Square

Jayce took my phone and fixed a problem that 2 other stores sent me back with in about 5 minutes I wanted to give him cash but he wouldn't even take it Great man

It doesn't matter if you make an appointment because you still have to check in and the walk ins for Genius Bar get logged in at the store and are seen before you. This is very bad customer...

Service. There is none. When you want to buy something, this man tells you to "hang around" the item you're interested in. That's what I've been doing for what feels like 1/2 hr. No one has...

Bait and Switch operation happening at this store! I took a MacBook in to be traded in on a new device. I was told the trade-in value and started looking at new devices. When the time came to...

Thank you Apple team (Matt and Mo)! They were effective, efficient and gave great help/insight. I took my devices in and they were able to help with them! I was able to learn about new features...