Barbara N.
5/17/2022
We all know phone equipment upgrades, service plans changes, and the 'red tape' associated with 'Customer Service' via phone is hardly a joyful experience. Added I was transferring (very slowly)...
T-Mobile Authorized Retailer
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(4)
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116 Royal Oaks Blvd
Franklin, TN 37067
T-Mobile is a leading telecommunications provider in the United States, recognized for offering a wide range of mobile and home internet plans, including options for seniors, military veterans, and first responders. They pride themselves on delivering robust 4G and 5G coverage, ensuring that customers experience reliable service across various devices, including smartphones, tablets, and smartwatches.
The company offers attractive promotions, such as trade-in deals and device discounts, aimed at enhancing customer value and satisfaction. T-Mobile's commitment to innovation is evident in their continuous efforts to provide cutting-edge technology and exceptional customer benefits, fostering a strong sense of community among their users.
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Reviews
2.04 reviewsDustin H.
2/14/2025
**Most Disappointing Customer Service Experience Ever** Store Associate: Kai Store Manager: Paris After numerous conversations, I worked with T-Mobile to have a replacement phone sent to this...
Joseph L.
11/8/2022
TMobile has really messed up the rollout of the iPhone 14 Pro. They don't know how to activate them, and definitely don't know how to handle trades. WHAT A NIGHTMARE !!
Donuts A.
1/9/2023
They sold us a phone and plan that was totally different when we received the bill. Terrible service at this store, so bad that I'm leaving t-mobile for fraudulent selling practices. They should...
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