Max J.
10/27/2025
Outstanding Service from Kenny Lenard! I stopped into the Verizon store to replace my phone, and Kenny Lenard was an absolute professional from start to finish. He helped me get set up with a...
Verizon
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1959 Mallory Ln
Franklin, TN 37067
Visit our store at Franklin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Also at this address
Reviews
2.050 reviews
Sebastian W.
5/15/2025
Absolute worst customer service! Made my wife cry and didn't care to help. I see this location already has bad reviews and I'm writing once myself so it looks like GM or somebody needs to fire the...
L S.
8/5/2025
Chase was awesome! He helped us solve a problem with no problem and was professional. I highly recommend him. 5 Star Service!!
Kurt S.
3/15/2025
Manager was just interested in selling me a knew phone instead of helping with current issue on old phone. Sales girl didn't smile once and never solved the issue. I called Technical support after...
Terri F.
9/9/2024
My boyfriend has insurance and they honored that. But to transfer data from old phone to new one they charged $29.99. Just to transfer his info from one phone to the new one. The girl who helped...
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