Dawn L.
4/16/2025
Mr. Mackley and his staff have always been very professional and friendly to us. They have been our jeweler of choice since we moved here 10 years ago. We have a jeweler in the family, so moving...
Mackley Jewelers
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9648 Kingston Pike Ste 6
Knoxville, TN 37922
Mackley Jewelers, established in 1980, is a distinguished jewelry destination nestled in the heart of the Smoky Mountains in Knoxville, TN. With a legacy of 41 years, this family-owned business prides itself on offering exquisite jewelry crafted with natural stones, exceptional customer service, and a commitment to ethical business practices.
Under the leadership of Joseph Mackley and now his son Darryl, a graduate gemologist, Mackley Jewelers specializes in custom creations, estate and antique jewelry, professional repair services, appraisals, and estate buying. Their dedication to providing a personalized and authentic small business experience with Southern charm sets them apart as a trusted jeweler in East Tennessee.
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Reviews
3.58 reviewsViesta M.
8/11/2023
This is how Darryl deals with his customers in reality ~ I don't even want to leave 1 star Message: From your claim of not getting the refund to not receiving the pendant. I'll put the...
Abe M.
2/2/2024
I have been going to Darryl for 20 years. He has treated me fairly and honestly in every transaction. He has educated me on diamonds, and gone the extra mile to ensure that the pieces I have...
Jocelyn I.
2/7/2023
The worst customer service experience I've ever had. In 2017 decided to have my grandmothers' shorter pearl necklaces re-strung into an opera length strand. The original strands had different...
Florida Sunshine F.
4/24/2019
I would give this store a negative 10 if possible. I went with my girlfriend who was going to have a custom piece made. She asked me to go with her because I used to own a jewelry store. During...
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