Scott F.
1/22/2017
Pros: Everyone in the West Chester store was great to deal with. The stain color on the refinish is beautiful. Cons: The refinish sanding on my existing floor is...
McSwain Carpets & Floors
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(6)
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7332 Tylersville Rd
West Chester, OH 45069
McSwain Carpets & Floors is the premier flooring provider for quality brands including Karastan, Shaw, Mohawk, Mannington, and Armstrong in Cincinnati, Dayton, and northern Kentucky. We strive to exceed our customers' expectations, placing a high emphasis on customer service with the goal of providing a hassle-free experience. Our founding principles have remained unchanged since established by Ron McSwain in 1968: provide the customer with the best possible service, selection, value, and quality.
Reviews
2.06 reviews
Cover9ja B.
3/25/2025
Never had the most traumatizing and awful experience like I did with McSwain Carpet & Floors. It happened with my first order with McSwain on Tylersville Road, West Chester for my carpet. I...
Jim D.
3/8/2022
We carpeted three rooms and had tile laid in our foyer with McSwain. From our fist visit to the Tylersville store we were treated with nothing but great people. Kim, our sales rep was very...
Henry J.
8/29/2018
If this review is for their estimation process, then McSwain deserves a solid 5 stars. However, where McSwain falls short (if not completely fall apart) is their actual installation...
Anand R.
11/3/2019
I called them and they said : I will get a call back. No call so far.. I feel like the customer service is hurting their own business by not calling back potential customers. Never saw any...
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