Tim W.
9/7/2018
Had major problems with a bad batch of Armstrong 5" plank hardwood. Had it replaced 3 times until we decided it was time to switch to the 3 1/2' plank( a good decision). McSwain's was behind us...
McSwain Carpets & Floors
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(13)
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8394 Beechmont Ave
Cincinnati, OH 45255
McSwain Carpets & Floors is the premier flooring provider for quality brands including Karastan, Shaw, Mohawk, Mannington, and Armstrong in Cincinnati, Dayton, and northern Kentucky. We strive to exceed our customers' expectations, placing a high emphasis on customer service with the goal of providing a hassle-free experience. Our founding principles have remained unchanged since established by Ron McSwain in 1968: provide the customer with the best possible service, selection, value, and quality.
Also at this address
Reviews
1.513 reviews
Joejo P.
4/13/2022
Unfortunately, we had a very bad experience with McSwain flooring and will never have them or an Armstrong floor in our house again. Be forewarned, neither company will stand behind their flooring...
Anoop B.
5/20/2022
Do not use this location! We had a great experience with the Field's Ertel location so when we moved to Anderson we decided to use McSwains to install a new wood floor in one room. They assured...
April T.
10/5/2021
Not a good customer service experience. It started out okay. I only needed carpeting in one room and the sales person directed me to some remnants to save money. After the order was completed, he...
Megan M.
11/8/2018
Absolutely horrible customer service from the very beginning. We had so many warnings to back out and didn't, so learn from our mistake. First was an estimate appointment that the salesman...
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