Tommy E.
11/17/2025
My wife and I have had multiple Spectrum/Time Warner accounts for years, and I can honestly say, my customer service for those years could not have been worse. Primarily from rude, non-caring,...
Spectrum
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820 Town Center Dr Ste 140
Wilmington, NC 28405
Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 820 Town Center Drive. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Wilmington Spectrum store.You can also:- Find home Internet and business Internet services- Experience Xumo live TV streaming- Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google- Bring your own device and save when you switch to Spectrum MobileTM- Pay your bill or get account information- Solve any service-related issues- Exchange, pick up, or return equipment
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Reviews
2.54 reviewsHannah S.
9/8/2025
I came in just to drop off equipment--a process that should take less than 2 minutes. Instead, two employees packed up and left while the rest of the staff disappeared into the back, leaving a...
Gary H.
9/21/2023
I will start this by saying I never thought I would have good things to say about Spectrum, but here I am doing just that. Made an appointment online to return some equipment and showed up way...
Regan A.
4/24/2024
spectrum- comes to install new equipment and captures the incorrect data on my account- phone number ect....just an absolute nightmare to resolve and no one at the call center can help! how is...
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