Best Buy

Usually have what I am going there to buy- great clearance items - staff is knowledgeable - which shows their leadership cares and trains them

All time low in service. You have to care to provide customer service. They now have a 3rd party call center in India who knows nothing about Best Buy or Geeksquad, to answer the phone. They don't...

For almost a year after purchasing a new HP Laptop, I told the store and geek squad that there was a problem; they did not agree. The last time I brought it in they told me I had to pay to have it...

Customer service was rude and unprofessional. I waited 10 minutes for an associate to show up. When he did he was walking slow with head buried in his phone laughing at something. Get to the...

buy your tvs elsewhere i bought a warranty and was told that Best Buy wouldn't replace my tv when it was damaged what's the point of a warranty shop elsewhere don't give Best Buy your Money