Jay C.
7/22/2025
A Masterclass in Customer Service: Jason at Best Buy University Drive It's not often that a visit to a big-box retailer leaves you genuinely impressed -- not just satisfied, but floored. Yet...
Best Buy
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1465 University Dr
Burlington, NC 27215
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
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Reviews
2.537 reviews
Hanaa K.
10/4/2025
The lady working the register was absent and when I asked who can check me out, she had major attitude. Told me I didn't have a coupon and came in today and magically it was there. The rest of the...
Pergy P.
7/27/2025
Subject: Formal Complaint Regarding Disrespectful and Unprofessional Conduct by Manager Lynett - Best Buy, University Drive, NC (July 27, 2025) Dear Best Buy Customer Service, I am writing to...
Steven M.
3/1/2025
Best Buy's Geek Squad has taken advantage of my 72-year-old elderly mother and stolen her money from her and will not refund nor perform the services. DO NOT LET YOUR FAMILY BE TAKEN ADVANTAGE OF...
Sharon S.
12/30/2024
We wanted a Samsung OLED tv and I saw online that it was on sale. The website said deal ends Dec 30th so we went to purchase one on Dec 30th and the price was higher. They said our sales end every...
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