Vital Signs Marketing

Founded in 1993 as Penrose Computer MarketGroup, CYBERCity - PCMarketGroup operates various entrepreneurial units with the trade name CYBERCity. It is a privately-owned information technology firm based in Binghamton, N.Y. The company operates as a full-service solutions provider and offers end-to-end technology-based assistance. It provides consultation, installation, maintenance, sales and repair services, as well as Web hosting and development and technology training classes. In addition, it offers a range of hardware, software and office supplies. The company has partnerships with a variety of leading brands, such as Microsoft, SonicWALL, Cisco, Xerox, IBM, Apple, Lenovo and Symantec. It offers a complete set of Web-related business solutions, including backup and disaster recovery, project management, systems integration, security assessment, remote access and database application development.

HistoryIt is my vision to help create a network of tech support in Ithaca to help everyone from the most tech-savvy small business owners down to the total beginner to use technology as a tool to make lives easier. My background is in tech start-ups in Germany and New York City. When I moved to NYC in 2015, I worked for the social media companies YouNow and Amino Apps as well as for the world's biggest scientific publisher Springer, where I continued to provide tech support and customer service as it related to trust and safety. I also serve as the office manager at the Ithaca Waldorf School which helps me understand the workings of schools and youth organizations. I am passionate about making technology work for you and your family or company. No job is too small or large. The key is to look at and do things together!SpecialtiesIthaca | Tech | Support - We help setting up internet in your home as well as improving WiFi speed and connectivity | We help with creating strong passwords & building and design | We help with setting up new devices (desktop and laptop computers, iPhone/iPad, Android, printers) | We help with online marketing & improving tech efficiency for your organization | We educate on safe use of social media & we help with setting up parental controls for your child's smartphone or computer // Our philosophy is that human progress and solidarity can be achieved in the digital realm through working cooperatively and sharing knowledge and experience. This community-based approach to tech support is what makes us unique!