Ithaca Support

History

It is my vision to help create a network of tech support in Ithaca to help everyone from the most tech-savvy small business owners down to the total beginner to use technology as a tool to make lives easier. My background is in tech start-ups in Germany and New York City. When I moved to NYC in 2015, I worked for the social media companies YouNow and Amino Apps as well as for the world's biggest scientific publisher Springer, where I continued to provide tech support and customer service as it related to trust and safety. I also serve as the office manager at the Ithaca Waldorf School which helps me understand the workings of schools and youth organizations. I am passionate about making technology work for you and your family or company. No job is too small or large. The key is to look at and do things together!

Specialties

Ithaca | Tech | Support - We help setting up internet in your home as well as improving WiFi speed and connectivity | We help with creating strong passwords & building and design | We help with setting up new devices (desktop and laptop computers, iPhone/iPad, Android, printers) | We help with online marketing & improving tech efficiency for your organization | We educate on safe use of social media & we help with setting up parental controls for your child's smartphone or computer // Our philosophy is that human progress and solidarity can be achieved in the digital realm through working cooperatively and sharing knowledge and experience. This community-based approach to tech support is what makes us unique!