Nella gave me exceptional assistance, above and beyond and superseded what I thought was possible from a communications provider. She walked me through every step of the way with care, kindness,...

I have a cable box that does not work. I called Optimum and we hadto be on the phone for almost an hour. I had to beg for service, well the service rep came and said I will have someone come...

Zero stars. Be careful paying your bill at 86 st location. There is one rep there that will change your service and you wont even realize it until the following month .

I went to this Optimum Store today just to return a cable box. The store was still observing all the Covid safety protocols. Besides masking, social distancing, limiting inside capacity, the store...

Poor quality of service you pay the price for your WiFi plan but employees don't want to help you with anything just a bunch of liers stay away from this company im glad to I cancelled my...