Andy B.
1/25/2018
I made an appointment at another empire vision and they couldn't get me in for a month and a half. Ugh. So I called the Webster office and they had an opening for that week. Got me right....
Empire Visionworks
Closed
(22)
Photos
1028 Ridge Rd Ste 104
Webster, NY 14580
Visionworks is a leading optical retailer, with over 700 locations across 40 states and Washington, D.C. We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses. We accept hundreds of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses. Dont forget to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule your annual exam today.
Also at this address
Reviews
3.022 reviewsBilly K.
3/4/2025
Front desk/front end customer support was rude as soon as I walked in for my appointment; impatiently asking "is there something you need help with??" Then unprofessional by swearing under her...
M S.
5/1/2025
Went into this location today to have my glasses adjusted. The associate adjusted my glasses, handed them back to me and said to come back in if that didn't work. She had her fingerprints all over...
Joe D.
11/26/2024
This place needs some honest help. The front office staff is a hot mess. I was welcomed at open by a disgruntled employee sharing office drama with the customers, and not even a hello but have a...
Amber C.
9/11/2022
Absolutely abysmal customer service outside of retail locations. I have put in multiple requests for additional corporate level service and they have all been ignored. I filed a complaint with...
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