David Yurman Customer Service

Called twice regarding help with 2 orders ~ 3500$ both times people sound not very excited about their job. Both times they did not have the information that I needed and both times I was left on...

1-Star Review Item never arrived - zero accountability or customer service I ordered a high-value item from David Yurman, and while the package was delivered, the item was missing from the box...

I had a bracelet that needed a leather band change and they wanted to charge me for a brand new bracelet! It was a robbery to obtain money from the customer!

It is very disappointing that DY doesn't back up their expensive jewelry. I sent in my Chevron 8mm bracelet that only stayed together for about a year, the rubber pulled out of the clasp. The...

My daughter's birthday gift became the worst nightmare, expensive package was lost , customer service absolutely horrible and unprofessional, I spent hours /days/nights on the phone with them /...