Alex B.
9/8/2019
Professional all the way. Hands down the best selection of carpet in WNY. Whether you're looking for something posh or something utilitarian, they have it. The service is top notch and knowledge...
Carpet Factory Outlet
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2262 Union Rd
Buffalo, NY 14227
Carpet Factory Outlet is a family-owned and operated premier flooring and carpet store in Buffalo and Western New York, offering a wide range of name brands, styles, and colors at factory direct prices. With over 40 years of experience, they provide residential and commercial flooring products including carpet, remnants, area rugs, laminate, vinyl, and hardwood flooring, all at the lowest possible prices.
With five convenient locations and a team of knowledgeable sales staff, Carpet Factory Outlet offers free in-home estimates, professional installation within 48 hours, and the option to bring samples to customers. Serving Buffalo, Getzville, Amherst, Cheektowaga, Tonawanda, Lancaster, and surrounding areas, they are committed to providing high-quality flooring solutions and exceptional customer service.
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Reviews
2.06 reviewsColleen C.
11/3/2023
I bought a one piece vinyl floor for my kitchen in 2018. It was supposed to be a lifetime guarantee. That's what it said and it's shot now. It has dents from my not so heavy chairs. I called them...
Alexis H.
7/28/2019
Never would I ever recommend Carpet Factory Outlet. It's been 2 days, and I'm still infuriated when thinking about this. Mariann was horrible and I mean HORRIBLE. If I could give 0 stars I would,...
Jill G.
11/18/2020
Installers were unprofessional and rude. When asked about rescheduling a 3rd time Jerry replied he is not "God" and cannot guarantee a date. Asked about Covid 19 protocol and they do not wear...
Deb M.
10/31/2020
On September 26, 2020 my husband and I stopped in to Carpet Factory Outlet on Union Rd. and found a carpet that we liked. We worked with Anthony and he was very pleasant. We ordered the carpet to...
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