Lindsay A.
7/3/2013
There are 2 listings for this place on here... I've gotta update on the installation, etc. Our installation was supposed to happen over 2 days but when the installation guys came, they asked if...
Carpet Factory Outlet
Closed
(22)
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5599 Transit Rd
East Amherst, NY 14051
Carpet Factory Outlet is a family-owned and operated flooring and carpet store serving Buffalo and Western New York since 1970, providing customers with a wide selection of name brand products at factory direct prices. With over 500,000 square feet of carpet and 75,000 square feet of laminate, vinyl tile, and hardwood flooring in stock, the company aims to deliver the lowest possible prices alongside professional installation and free in-home estimates.
Celebrating over 40 years in business, Carpet Factory Outlet prides itself on its knowledgeable sales staff and its commitment to customer satisfaction. The store serves a variety of communities, including Buffalo, Getzville, Amherst, Cheektowaga, Tonawanda, and Lancaster, making it a trusted choice for residential and commercial flooring needs.
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Reviews
2.522 reviewsJean F.
5/5/2025
Awesome place to do business with. Came and measured rooms next day after stopping by to get Information. After ordering carpet they came in 2 days after it came in. Installers were excellent....
Paula W.
9/20/2023
I usually do not take the time to post a review unless I am really wowed! I had the BEST EXPERIENCE with the whole team at this Carpet Factory Outlet. first of all, Tom, our salesman was...
Chip T.
5/2/2025
Awful customer service. Went in three weeks ago, put a down payment on carpet that was a Friday. Was told by salesman someone would contact me by the following Tuesday for measurement. I had to...
Patricia S.
7/10/2024
Great value and beautiful result. Post installation issue was resolved promptly and personally by my salesman Jason. Impressed!!
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