Karen M.
9/24/2024
I went with a family member to select new carpet for their new home. I've experienced my share of pushy carpet salespeople, but not here! I was quite impressed with the selection and service at...
Carpet Factory Outlet
Closed
(7)
3700 Sheridan Dr
Buffalo, NY 14226
Carpet Factory Outlet has established itself as the premier flooring and carpet store in Buffalo and Western New York since 1970, proudly remaining family-owned and operated for over 40 years. Offering a diverse selection of flooring products including carpet remnants, area rugs, laminate, vinyl, and hardwood flooring at factory direct prices, the store promises exceptional value and service to its customers.
With five convenient locations, Carpet Factory Outlet provides extensive inventory, including 500,000 square feet of carpet and 75,000 square feet of laminate, vinyl tile, and hardwood flooring in stock. Customers can take advantage of free in-home estimates, professional installation within 48 hours, and attentive assistance from knowledgeable sales staff who are committed to helping clients find the perfect flooring solutions.
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Reviews
2.57 reviewsKelly C.
3/21/2024
I had an issue with another location, Eric from Sheridan location went above and beyond to assist me and make it "right"- gave me the best price and provided exceptional customer service. The...
Christina C.
11/18/2017
Beware! Do not come here! Purchased new carpet for landing, stairs, downstairs room, and different commercial carpet for stairs to basement etc. 5 weeks later still not installed. One excuse...
David M.
8/11/2018
As a previous customer ive had nothing but good things say! I bought a mohawk silk carpet close out for more than half off! Eric and mike were very courteous and didn't even ask for deposit...
B W.
11/18/2017
Do not use unless you want to come home and find things missing from your house!!! Installer called me "a loser who must be in need of money" when I told him what happened. The owner or manager...
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