Custom Carpets Centers

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2905 Sheridan Dr
Tonawanda, NY 14150
+1 (716) 204-7604
http://customcarpetcenters.com

Custom Carpet Centers in Tonawanda, NY offers a wide range of flooring options including carpet, hardwood flooring, laminate flooring, vinyl flooring, ceramic tile, waterproof flooring, and area rugs for both residential and commercial applications. Their experienced team of professionals provides free flooring design consultation, advice, and estimates to help customers choose the best flooring solution for their specific lifestyle and budget.

With the most extensive collection of flooring solutions in the Western New York area, Custom Carpet Centers is dedicated to providing high-quality products and exceptional customer service. Whether you're looking to update your kitchen, bathroom, bedroom, dining room, or media room, they have flooring ideas and inspiration to suit every style and preference.

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1.513 reviews
Photo of Mc A.
Mc A.
10/28/2023

Came multiple times to measure and confirm and still got it wrong. Carpet was directional and was off angle in all installs. Including one area where the direction changed 90 degrees (see pic)--...

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Gary F.
8/26/2025

I placed my order and was told the carpet would be in within 7-10 business days and then I would receive a call for the installation. It was almost a month as I had not heard from anyone at...

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Marv H.
9/18/2024

The salesman was OK until he sold me the product , and it was installed. The guy did a terrible job. I called and talked to my salesman Dean and he didn't want to hear about it. He heard about it...

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Quinn Y.
8/16/2024

I had a very bad experience with this company and have filed a complaint with BBB and am considering a lawsuit. I will add more details once I have more time. Absolutely not trustworthy and...

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Linda B.
7/28/2020

They did not show up in a mask, they showed up four hours late. The installation was beyond horrible. Uneven cuts, areas that are not tacked down , Areas of the carpet that are frayed. There were...

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"Great place to get your carpet. We went to a few other places before we came here. Sales person was with another person, but he did take a minute to ask us a few questions and directed us in the..."
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