Nathan K.
3/24/2012
I signed up for an intro rate... kept the account for years... and recently used the online banking service. It is poorly designed and deceptive. As a result I had my first overdraft ever. The...
Berkshire Bank
Closed
(4)
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41 State St Ste 100
Albany, NY 12207
Berkshire Bank offers a range of banking solutions in Connecticut, Massachusetts, New York, Rhode Island, and Vermont. Their services include consumer and commercial banking, as well as concierge banking for a personalized experience.
Customers can enjoy great banking options and tailored financial services to meet their individual needs at Berkshire Bank. With a focus on customer satisfaction, Berkshire Bank strives to provide comprehensive banking solutions for all.
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Reviews
1.54 reviews
Dan G.
2/12/2021
Worst customer service of any company I've ever dealt with. I've been waiting for a call for about 6 months! now I'm trying to just payoff loan so I don't ever have to deal with them. Via email...
Richard Q.
11/1/2013
Bad service from loan officer, higher loan rates than two other offers I received from competing banks. Inflexible underwriting. They inherited one of my loans from a bank they acquired and...
Vanessa M.
6/30/2014
This is by far the worst bank I have ever dealt with. The online banking system is completely outdated. It takes days to transfer money between accounts. Every other bank does this instantly. This...
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