west elm

West elm in summit it is so cold that I cannot shop. The second I walk in I want to turn around, go home, and get into my warm bed. I would love to shop in there more but I cannot. I run hot and...

Beautiful showroom but condescending staff. We are in the process of furnishing our new home but couldn't find anyone to help us here. I did need assistance and every time an employee looked...

Don't bother! Condensing staff, refused to help, although store was empty, ask that I fill out a questionnaire to pre-screen my request, stupidly I did it, and still waiting for a call back. Mind...

Did not have a great experience here at all thanks to a sales associate who gave me a lecture for returning 4 pillow inserts. She rambled for the first 6 minutes about how I should call ahead to...

Ordered a table from here during the pandemic and realized shortly after its arrival that it wasn't going to work in the room. Mind you, it was still in its crate sitting in my garage. Since the...