Jenn V.
10/21/2014
I will say that this store is always in order, you're greeted when you enter, but I don't think I've ever purchased anything at Old Navy. For the quality, I feel the prices are more than they...
Old Navy
$$
(13)
Photos
402 New Brunswick Ave
East Brunswick, NJ 08816
Old Navy is a retail clothing chain offering a wide range of apparel and accessories for men, women, and children. The company emphasizes customer engagement through its Navyist Rewards Credit Card, providing incentives such as an extra discount on the first purchase and free shipping for rewards members.
In addition to a diverse selection of products, Old Navy features a user-friendly mobile app that showcases new collections and offers promotional opportunities like Super Cash. The brand prioritizes customer satisfaction with its policy of free returns and exchanges, ensuring a seamless shopping experience.
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Reviews
2.013 reviewsLynn G.
11/3/2025
Terrible customer service. Online order never received and claim was denied. Was told the escalation department wasn't answering the phone and there is nothing they can do. Absolutely horrible service
Michelle L.
10/12/2025
Online ordering from Old Navy has become a huge problem. I've had multiple orders that have a shipping label created but never picked up by carrier. I reach out to Chat customer service and...
Dante M.
5/30/2025
Unlike most Old Navy stores, this store still screams 1990s with its industrial style look as Old Navy stores did between the late 1990s and early 2000s. The store that I grew up going to had this...
Heather S.
8/18/2025
Third time in 2025 that my order has been lost in transit or never made it out of the shipping facility. Save yourself a lot of trouble and pick up in the store or shop elsewhere.
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