Lainy P.
7/22/2025
If you haven't used the personal stylist service at Macys, I would highly recommend it. I made an appointment not knowing what to expect, but Kelly Fortune was wonderful and made me immediately...
Macy's Backstage
$$
Open
(32)
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303 Mount Hope Ave Ste A
Rockaway, NJ 07866
Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Rogue Valley Mall offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture in select stores
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Reviews
3.532 reviewsMegan S.
6/16/2025
Truly Exceptional Service by Kelly at Customer Service I want to recognize an amazing employee named Kelly at Macy's Customer Service. She helped me not just as a customer, but on a personal...
Lisa D.
11/25/2023
I've been shopping at this store for over thirty years, and it has only gotten worse. Other than at the makeup counters, customer service has always been slow and terrible. For some reason, the...
Sarah C.
1/8/2025
the staff at customer service are incredibly rude. one Indian woman was so rude - she rolled her eyes when I was returning an item. she had no name tags - probably so she couldn't be reported to...
Judy C.
2/15/2023
My recent experience at the Macy's in Rockaway Town Square wonderful. he sales associate, Pauline was so professional, helpful and cheerful. She made the whole transaction a pleasure. I also...
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