Wireless Zone-Verizon Authorized Retailer

It was time to turn my beloved iPhone in for a newer model and Caitlin made it all happen seamlessly. Apple said the data transfer would be 39 minutes; it was closer to 3 hours. But, what an...

I've been in the store twice now-and each time (with patience forward as I work in customer service) this larger woman with longish medium brown hair speaks over me, is super condescending & plain...

Decided to switch to Verizon and Erin could not have been more patient or helpful. Also great to be able to walk into a store and get help rather than dealing with an AI "assistant" and hoping a...

It was a great pleasure to deal with Nick and Caitlin. They straightened out two problems that I had. I spent about 10 hours on line and on the phone with the Verizon company with no success, I...

I wish you guys offered more resources or knew where to point your customers for protecting their phones from hacking. Or even a service to help people set up their phone in a way that helps...