Nelnet Servicing Performance

Nelnet Servicing is a student loan servicing company based in Lincoln, Nebraska, dedicated to providing comprehensive customer service for federal and commercially held student loans. With a workforce of 7,000 associates, the company specializes in consumer finance, telecommunications, and K-12 and higher education, aiming to serve communities and fulfill customers' dreams.

For federal loans, Nelnet manages accounts beginning with 'E' under the Federal Direct Loan Program and Federal Family Education Loan Program, while Sloan Servicing oversees accounts beginning with 'D' or 'J' for commercially held loans, initially borrowed from bank lenders or non-profit organizations. Both platforms encourage users to bookmark their respective sites for easy access to their loan information.

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