So I will start by saying I was not happy when I went into this location. for months now after T-Mobile sent me a text telling me that I had to have my sim card changed my phone has not worked....
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Signed up a couple of years ago, and have had billing issues ever since. Store tells you to go online, online doesn't have I to or "accidentally l" disconnects if you ask too many questions that...

Go to another store. Went in two days ago with an issue. A nice younger guy helped me with a reset and said if issue continues, please come back and they'll do a network reset (initial phone reset...

I am just copying and pasting my review for the Apple store because both T-mobile and Apple are infuriating. T-Mobile continues to tell us to go to the Apple store to fix our brand new DEFECTIVE...

"If you can't afford it, go somewhere else!" I set everything up for my parents. I did this so I can be in charge of their account and take care of it from home. I live out of state. This is...
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