Kevin A.
10/27/2025
Had the worst experience hands down when trying to purchase a new phone !!! Rude, unprofessional, and condescending. Its seems if management is clueless about what's going on in that store.
T-Mobile
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105 Frey Ln
Fairview Heights, IL 62208
Visit T-Mobile Fairview Heights at 105 Frey Ln, IL for the latest in 5G technology. Get exclusive iPhone deals, and discover our wide selection from Samsung and Google. With America's leading network, you'll enjoy the fastest and most reliable 5G coverage. Our store is filled with Mobile Experts dedicated to superior sales assistance and service. Elevate your communication with the best devices and accessories. Call us today at (618) 622-2000.
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Reviews
1.04 reviews
Kelley F.
11/9/2024
Customer service was horrible. These guys were literally just hanging out with their friends and made every customer feel like they were a burden. What a joke
Jami M.
10/14/2024
I walked in to ask about getting a new phone. The guy literally stood there and stared at me. Didn't smile or anything. Should've known right there it was gonna go bad. So we sit down, stop w the...
Staci L.
3/19/2021
35 minute wait to change out a SIM card? Really? The guy was rude as well. I know it takes a second to physically switch the SIM card and only another minute to look up the account and switch out...
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