Thrifty Car Rental

On this particular trip to MSP, I had to wait 20 minutes for a rental vehicle. The agent was nice, and it wasn't his fault, but it really put me behind schedule for this work trip. Not sure if...

Their check-in process is horrible. Takes hours on a normal non-holiday weekeday. Why would you waste this part of your life? National has no lines, Alamo hardly any. Meanwhile Theifty/Dollar has...

Lady at the counter tried to add insurance and upgrade me without my permission... .

Car was crap- called to exchange- they told us we had to use the email link- 3 hours from MSP and no place to exchange car- was basically told TFB - car is all scratched up, seats stained, - I...

Went online and booked a car gave them all the information they needed even bank number. Got into Minneapolis airport and came up to get a car and we were told we had to go stand in line...