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Call Center Solutions That Keep You Connected to Your Customers! We Offer Telephone Support Services, Customized Telephone Answering, Customer Service Support, Emergency Service Response, Remote Reception, Appointment Scheduling, Order Taking, All Industries 24/7.

CallMiner, Inc., based in Waltham, MA, is a leader in AI-powered conversation intelligence, dedicated to enhancing customer experience (CX) and optimizing contact center performance. The company offers a comprehensive suite of solutions that leverage advanced analytics to improve frontline agent performance, ensure compliance, and drive sales effectiveness across various industries. With a focus on actionable insights, CallMiner's products cater to sectors such as healthcare, finance, retail, and travel, helping organizations enhance operational efficiency and customer satisfaction. Their innovative tools, including the CallMiner Eureka platform, empower businesses to analyze customer interactions at scale, ultimately translating insights into tangible business value. Generated from the website

Vive Communications is a leading technology solutions provider based in Canton, MA. They specialize in designing, implementing, and maintaining advanced communications networks for small to mid-sized businesses across the country. With a commitment to delivering the best products and services on the market, Vive offers a range of solutions including cloud infrastructure, real-time communications, team engagement, and network security. Their team of experts works closely with clients to customize communication experiences that meet their specific needs, helping businesses upgrade their infrastructure and boost productivity. With a focus on empowering employees to reach their full potential and positively impact customers and the community, Vive Communications is dedicated to being better than their competition while remaining true to their core values. They offer a range of career opportunities and invite individuals to join their winning team. Vive's comprehensive solutions, including SIP trunking, hybrid solutions, and traditional dial-tone services, provide businesses with simplicity, cost savings, and the ability to grow at their own pace. Additionally, their award-winning network solutions, such as SD-WAN, colocation services, and network security, help businesses secure and optimize their networks. Vive Communications is the go-to partner for businesses looking to transform their communication infrastructure and achieve peace of mind.Generated from the website