CallMiner, Inc
CallMiner, Inc., based in Waltham, MA, is a leader in AI-powered conversation intelligence, dedicated to enhancing customer experience (CX) and optimizing contact center performance. The company offers a comprehensive suite of solutions that leverage advanced analytics to improve frontline agent performance, ensure compliance, and drive sales effectiveness across various industries.
With a focus on actionable insights, CallMiner's products cater to sectors such as healthcare, finance, retail, and travel, helping organizations enhance operational efficiency and customer satisfaction. Their innovative tools, including the CallMiner Eureka platform, empower businesses to analyze customer interactions at scale, ultimately translating insights into tangible business value.
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