Kyle D.
9/26/2025
Reps try their best but management is apathetic and rude. Andrew was as helpful as he could be, and is the only reason this is not a one star review. That said, the two managers on staff ignore...
Verizon
$$$
Closed
(123)
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25 Brattle St
Cambridge, MA 02138
Visit our store at Cambridge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Also at this address
Reviews
2.5123 reviews
Stephanie C.
7/22/2024
This store is a joke. If I could give ZERO stars, I would. My husband and I ordered new phones and switched to Verizon over the weekend from another location and were going into the Harvard...
Grace J.
8/29/2025
Had to come in due to an issue with my cellphone not connecting. Worked with the blonde woman who was extremely rude and did not explain anything. She at first told me I could have my SIM card...
Carolyn G.
5/30/2025
I was having a service connection issue with my brand new iPhone 16 and Stephen was an absolute wizard at solving the problem when not even their highest tier tech support could figure it out!...
Lainey S.
4/29/2025
If you go, ask for Stephen Corliss. I recently had several very pesty issues with my I phone (it had a technical problem and was shutting down) and had already been to the Apple store. But the...
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