Stacy at Verizon in Hanover was my hero this morning! I was multi-tasking and somehow pressed the reset button on my phone while talking on the phone and pulling my walnut crusted chicken with...
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Zero help from the staff in the Hanover. The company give me the run around after, in this store and corporate. Notes on my account the store claims they can't waive. Never offered a tissue after...
Awful experience today in Hanover location. Rob, who claims to have been there for 28 years (which I heard over and over again) was extremely condescending and clearly aggravated. I let it roll so...
Terrible experience at Hanover Verizon store. My son broke his phone over the weekend. I took it in on Sunday to get replaced at 3:55pm with their closing time advertised at 6pm on maps. They...
Stores like this are the reason online shopping leads to their ultimate closure. "If you don't want it I can put it in the trash for you." Response to a new in the box watch band that was beyond...





