Rachel P.
5/14/2022
Jay helped us so much made it so easy for me to get a new phone today. West springfield verizon was rude to us and acted like we were stupid. Jay made it all better!!! Go boston road verizon!
Verizon
$$
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(11)
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1420 Boston Rd
Springfield, MA 01119
Visit our store at Springfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Reviews
2.011 reviewsTim
9/15/2025
I upgraded me and my wife's phones and the store employee added 2 extra lines (2 extra plans) without telling us to our bill. Customer service is trying to give me the run around and not refund us for
Tonn C.
7/17/2018
This is what I wrote to the general and district managers, but after having read the previous two reviews, I doubt they will respond: Dear Mr. Snyder and Mr. Perez, I'm writing to tell you of an...
Sebastian L.
5/13/2019
3-year update. The store is full of completely new employees but have the exact same problem they had before. These people do not know how to manage their employees, customers, or time. The...
Artem P.
2/11/2023
Employees are absolutely clueless on how to connect and iPhone to an existing line. I came in with a new iPhone 14 that I bought from Apple and simply wanted to them to connect my number and aim...
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