Xiao Z.
11/4/2012
To be honest, I hate Verizon tech support, they're the slowest, un-comprehensible, useless group of techs who've never solved any of my phone issues. But, their incompetence is not reflected by...
Verizon
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1123 Riverdale St Unit B
West Springfield, MA 01089
Visit our store at West Springfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Reviews
2.023 reviewsKathleen G.
5/16/2025
After getting a new phone I've had nothing but problems even after going back again Customer service is second to sales
Jenni G.
6/18/2025
Negative stars! I just brought my trade in back and when i was told I was all set- I asked about a receipt and was told "it was emailed to me". I get home and my receipt says "adjusted trade in...
Melly M.
11/1/2024
Understaffed again 2 staff on duty this Friday long long long long wait 1 hour plus.
Migdalia R.
8/26/2024
I had a horrible experience in the Enfield, CT store, so went to the West Springfield store. Jenelle was amazingly helpful and the type of person who went out of her way to make sure the problem...
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