Staff were beyond rude & uncooperative. I specifically asked for my room to be serviced every day upon check in. We were in Springfield on business. We needed our room serviced as we were doing...
Robyn E.
2/14/2024
(9)
Staff were beyond rude & uncooperative. I specifically asked for my room to be serviced every day upon check in. We were in Springfield on business. We needed our room serviced as we were doing...
I'd give 0 if possible. The ac was broken in the room we waited 4 hours past checkin for. And they gave us a room with 1 bed for the 4 of us because they gave away every room with 2 beds like we...
This hotel is expensive and they can't even put a down comforter on the bed that doesn't have all the stuffing stuck in the corners. It's just a bummer.
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