Sherry S.
9/14/2024
Customer service at the desk was 5star Even when full it felt empty Great restaurant Only gets a 4 out of hotel comparison. The rooms at the Marriott were nicer
Sheraton Springfield Monarch Place Hotel
$$
(130)
Photos
1 Monarch Pl
Springfield, MA 01103
Check-in: 3 PM, Check-out: 12 PM
The Sheraton Monarch Place Hotel Downtown Springfield, Massachusetts. -MGM Casino Springfield is only one block away. -Naismith Memorial Basketball Hall of Fame. half mile away. -Six flags New England is a 10-minute drive. -Two Restaurant located on the second floor. PICKS serving breakfast daily, Monday to Friday à la carte 6:30 am to 10:00 am. Saturday & Sunday buffet style 7:00am to 11:00 am. MVP.PUB Sports Bar and Grill open weekdays for lunch from 11:30 am 10:00 pm for food and Bar to 12:00 am Bar. Weekend from 11:30 am to 11:00 pm food and 1:00am Bar. -Starbucks Cafe' opens Monday through Friday 6:30am to 5pm. Saturday 7am to 2pm. The hotel also offers complimentary access to 4Fitness our full service athletic club with an indoor heated pool, fitness equipment, and free weights. Free Wi-Fi is available for overnight guests and throughout our 34,000 sq. feet of function space. We look forward to Welcoming you home next time you are in Springfield!
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Reviews
2.5130 reviews
Travis J.
5/26/2025
Do not waste your money at this hotel. Very old. Very basic. Very motel 6 vibes. Not demure. For this to be a Marriott property, I was baffled at the lack of professionalism, cleanliness, and...
Laura E.
7/7/2025
Honor your word or make it better. Poor customer service. I had specifically requested an accessible room with walkin shower for myself and my elderly mother, and not only was that not honored,...
Joe D.
5/20/2025
Got there at 4:30, turned room temperature to 65 degrees (the lowest it goes). Five hours later, temp hadn't changed from 72. Engineering came to the room and said there's nothing they can do...
Donna O.
3/27/2023
The hotel itself is nice, the beds are comfy (wish they had different pillows - only soft, no medium or firm) but the real issue was "privacy". Whenever I ordered food to be delivered, they would...
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