Fidelity Investments

I'm recommending this Fidelity office because of the: Convenient location with plenty of parking Friendly service Helpful/professional staff Decently priced offerings I'm docking one star...

I am extremely disappointed with the customer service of this financial institution. I understand with the pandemic, things are difficult. However, with ALL branches closed, it requires an hour...

This office has been very pore in responding to communications and appointment set ups. I have a large account and there is no Manager assigned to it that communicates and responds to my...

Poor customer service making it harder for people to make changes on accounts Taking advantage of this Covid by not properly having customer service and providing a lockbox

I always use this branch even though I live closer to Kendall Square because there is parking here. The representatives are always helpful and it is rarely crowded.